We recently held a very special event at Aston Martin Barcelona: the exclusive Aston Martin Service Clinic, the first of its kind at our facilities. This meeting was a milestone for our service centre, not only as an opportunity to share technical knowledge with our customers, but also as a clear demonstration of our commitment to excellence, transparency and the passion for detail that defines the Aston Martin brand.
The event, conceived as an immersive and personalised experience, offered our invited customers the unique opportunity to delve into the heart of Aston Martin’s technical service. Throughout the experience, our experts – both service advisors and highly qualified technicians trained directly by the brand – shared practical knowledge, maintenance tips and interesting facts about the most iconic models in our range.
Attendees were able to experience first-hand what meticulous care of an Aston Martin means. From the most advanced maintenance procedures to the quality controls that guarantee maximum performance and reliability, every detail was explained with precision, reflecting the level of excellence we demand in every intervention. Participants had the rare opportunity to stand right underneath these vehicles, their own, while our technicians explained, piece by piece, the cutting-edge engineering that defines them.
Beyond the vehicles and the technology, what really made this experience special was the close interaction between our team and the customers. At Aston Martin Barcelona, we understand that owning an Aston Martin is much more than driving an extraordinary car; it is being part of a lifestyle. That is why we strive to offer a personalised service, where each customer feels listened to, understood and attended to with the utmost dedication.
This Service Clinic was not simply a technical presentation, but a natural extension of our customer service philosophy: to offer trust, closeness and excellence in every contact. We firmly believe that after-sales service is as important as the delivery of a new vehicle. It is in our day-to-day work that we demonstrate our true commitment, taking care of every detail, anticipating the needs of our customers and always offering the best of ourselves.
In addition, and in parallel, our customers were able to take a test drive in an Aston Martin DB11 and an Aston Martin DBX707, accompanied by a driver, to check out their technical and dynamic qualities, as well as the comfort that both sports cars offer. There was also an exquisite tasting by chef Rafuel, who prepared a showcooking event for all attendees.
